Our patient advocate service consists of a team of dedicated clinicians that have specific neurological experience. Patient advocates assist members with a complete set of needs that include their health, environmental and social needs.
Patient Advocates aren’t your typical care coordinators. They’re specialty clinicians, well versed in neurological conditions and rehabilitation, who have worked in a multitude of neurological care settings.
They address the whole person, taking into account how a member’s primary neurological diagnosis affects their life and approach to other health risks. In fact, our interaction protocols for addressing primary and secondary conditions account for each phase of the care continuum. Leading to better health, decreased costs, and increased patient satisfaction.
Utilize Health offers a multitude of digital tools to help the member navigate the healthcare system more confidently.
Fill out a health questionnaire and based on your answers, our Facility Finder will locate the therapy facilities that best match the member’s needs and preferences.
Our secure messaging portal let’s the member contact his or her Patient Advocate via any mobile device or personal computer. HIPAA compliant and available to use on any device.
Education is very important when it comes to improving member outcomes, which ultimately drive down cost.